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Devices are accepted regardless of condition, but device condition does affect the overall value.Support hours Monday Friday 7:00 AM to 6:00 PM Central Call us Note: TTY customers contact Sprint Relay services at and provide them with the Tollfree support number listed above.You're upgrading your device.Note: You will not be able to cancel the transaction if you have already shipped your device(s).If you have additional questions or concerns, please contact Sprint Buyback Support.Returning to Sprint is easy.We are unable to track instore transactions through the online program.Samsung phones, including the ultrathin Galaxy S7Epic 4G Touch for superfast internet on the go log on to m/galaxys4 for details on the lastest Galaxy phones.Complete the Customer Information section and review your Buyback Cart, once youre ready to proceed with your transaction click matte black gifts Accept offer.Sell today, act now to get the best value.There are several reasons you might not have received the full credit amount: The promotion requirements werent met The device(s) were not mailed/processed within the 30day timeframe The device model received did not match the expected model that was"d If you have questions regarding.Top traded models, the Sprint Buyback Program allows you to sell your used devices online or at a Sprint retail location.Read through all the, terms Conditions as well as the warnings, if you understand and agree to all the terms, conditions and warnings, click the checkbox, then click Complete offer.To order online, you'll need to make a payment first.View account number next to each account nickname.You can cancel the transaction by clicking the Cancel my transaction link at the bottom of your Confirmation email, or in the Check Status section of the Buyback web site.

Please come back after your plan change has taken effect to add a line.To locate your account number on m: Sign in.Note: Allow 2 weeks for your device(s) to be processed prior to registering for the Clean Slatesm Matercard Prepaid Card youll receive an email when your device has been processed.Before registering, you must have completed a Buyback transaction and shipped your old device(s).Your account number is located on each monthly billing statement.Or At the top righthand side of the My Account page, next to the Sign Out button, your account number is displayed below the account nickname.

Find the device you want to trade using the Filters or the Search feature.
Note: If your device doesnt qualify for monetary credit, you can still choose to recycle it through the 1Million Project to help provide devices and internet service for disadvantaged high school students.
Note: Tradein eligibility and value are subject to change for devices received after 30 days.